Terms of Use – Medsbag App

Effective from May 20, 2025

This agreement constitutes a legally binding contract between you as a user and Medsbag AB. By using the app, you agree to these terms. If you do not consent to any part of this document, you must immediately stop using the app.

  1. Introduction

Medsbag is a mobile application that enables users to collect, store, and share important medical information — particularly for children with chronic or acute conditions. The service is intended for guardians and other responsible individuals who need to manage and share information with, for example, school staff, coaches, or babysitters. By creating an account and using the app, you agree to comply with these terms and applicable data protection laws.

  1. Definitions

"App" refers to the Medsbag application provided by Medsbag AB.
"User" refers to any individual who uses or has access to the app.
"Content" refers to all information, data, text, images, audio, or other material stored in the app by the user.

  1. Functionality of the Service

The app allows you to:

  • Enter medical information such as conditions, allergies, medications, action plans, etc.

  • Create profiles for other individuals (e.g., children) with their information.

  • Share the medical information via a unique sharing link.

You are solely responsible for having consent or legal authority (e.g., as a guardian) to enter and share information about other individuals.

  1. Sharing Information via Link

When you share a medical profile, an open web link containing a unique ID (UID) is created. This link:

  • Is not password-protected or restricted by login.

  • Is technically difficult to guess, but anyone with the link can access the information.

  • Should only be shared with trusted individuals.

  • Is shared entirely at the user’s own risk.

Medsbag AB cannot be held responsible for who gains access to a link you choose to share. The link is intended to simplify communication in urgent situations but is not classified as a secure channel.

  1. Account Registration

To use the app’s functionality, you must create an account and provide accurate and up-to-date information. You are responsible for:

  • Keeping your information current.

  • Protecting your login credentials.

  • Ensuring that the information you enter about others is legally permitted.

  1. Privacy and Data Protection

Use of the app is governed by our Privacy Policy, which is part of this agreement.

Medsbag AB:

  • Only collects personal data required for the functionality of the app.

  • Does not read, analyze, or distribute the content you enter.

  • Does not share your or your child’s data with third parties.

  • Processes sensitive personal data (e.g., health, child data) with explicit consent in accordance with GDPR.

  • May collect anonymous user data to improve functionality and user experience.

You acknowledge and agree that Medsbag AB is not a medical system, but a tool to assist in sharing information.

  1. Limitation of Liability

The app is provided "as is." We aim for high availability, but:

  • We do not guarantee the app is free from errors, downtime, or bugs.

  • We are not liable for availability issues due to server problems, internet outages, or technical errors.

  • You use the app at your own risk.

Medsbag AB is not responsible for:

  • The accuracy or completeness of the information you enter.

  • Any direct or indirect damages resulting from the app not functioning.

  • Decisions or actions taken based on the information in the app.

  1. Critical Situations and Action Plans

We strongly recommend that you always have a written action plan available, especially in emergency situations. The app may crash, be unavailable, or lack network connectivity during an emergency. Therefore, the digital information in the app should be considered a complement — not a replacement — for physical instructions and documents.

  1. Indemnification

By using the app, you agree to indemnify and hold Medsbag AB, its employees, and partners harmless from any claims, losses, damages, or demands arising from:

  • Your use of the app

  • Incorrect or incomplete information you have entered

  • Sharing links containing sensitive information

  1. Intellectual Property Rights

All content in the app belonging to Medsbag AB (e.g., logos, design, graphics, code) is protected under Swedish and international copyright law. You may not reuse, distribute, or copy any material without written permission from the company.

  1. Termination of Account

You may terminate your account and request deletion of your data at any time. We reserve the right to terminate accounts that violate these terms, misuse the service, or threaten the safety of other users.

  1. Changes

Medsbag AB reserves the right to update these terms of use at any time. You will be informed of significant changes via the app or email. By continuing to use the app, you agree to the new terms.

  1. Contact

If you have questions, feedback, or complaints regarding these terms, contact us via email: info@medsbag.com

  1. Validity and Interpretation

If any part of these terms of use is deemed invalid under applicable law, the remaining parts of the agreement will continue to apply in full force.